What's wrong or inconsistent in the Toast menus, sorted by what to fix first.
Toast has 106 saved changes that aren't published yet. Publishing sends all of them live at once, on the POS, kiosk and online ordering. Three are the breakfast changes from today:
The rest were saved earlier. Most are menu item edits (bagel flavors, new Montreal bagels, pumpkin items). These settings changes are worth a look first: Owner and General Manager job edits, Toast-Takeout-Reward deleted, Toast Cash added, Cash Rounding, and the printer "tablet printer 2 (170)". You can see the full list in Toast Web: ☰ → search "Publish Config" → HG Bucks Bagels.
Online orders use separate items for each size (like "14 Inch Brooklyn"). The register uses one item with size options. Their prices don't match:
| Pizza | Online | In store | Online is |
|---|---|---|---|
| 14" Classic Margherita | $19.50 | $18.99 | +$0.51 |
| 14" Brooklyn | $19.50 | $18.99 | +$0.51 |
| 14" Meat Lover's | $19.50 | $18.99 | +$0.51 |
| 14" Grandma Pesto | $19.50 | $18.50 | +$1.00 |
| 10" Meat Lover's | $15.50 | $15.99 | −$0.49 |
| 16" HG Special | $22.00 | $22.99 | −$0.99 |
Fix: decide which price is right, then change the other one to match.
The menu "Open Item - Do Not Delete" appears online as a section called Open Item Do Not Delete, with a $0.00 "Chowly Open Item" that customers can add to their order.
Fix: don't delete it, because Chowly uses it. Instead, untick Toast Online Ordering (and Kiosk, if it isn't needed there) under the menu's "Visible To" setting.
Fix: delete the "Deli Sandwiches (Copy)" subsection, remove the 16" pizzas sitting directly in Pizza, and choose one section for the catering trays.
There are two separate items with the same name, one at $34.99 and one at $31.99, on both the in-store and online menus.
Fix: keep the one with the right price and remove the other.
In the store, breakfast pizzas and slices print only at Pizza. On online and kiosk orders, 4 of the 5 breakfast pizzas and the Spinach slice also print at Hot Station. That's because the online sections use the menu's default stations (Hot Station + Pizza). This was already happening before today's change.
Fix: set the prep station on the online Breakfast Pizza and Breakfast Slices sections to Pizza only.
In store only: "HG Special Pizza Pizza", and "Scambled Eggs (2)" sitting next to a correctly spelled "Scrambled Eggs (2)".
Only 10 of 199 online items have a description, mostly the wraps, the bagels and two pizzas. Online and kiosk customers see descriptions, so start with the pizzas, breakfast items and platters.
8 of its 10 sections have no items, and the menu has only 5 items in total. Three bagel trays are priced $0.00: 1 Dozen, 1.5 Dozen and "2 dozen".
It's in the in-store Lunch Sides section. Mark it back in stock if you're selling it again.